Fabaj Terms and Conditions — A complete guide to using our services

1 General Terms & Applicability

Fabaj is an online gaming platform providing entertaining gaming services for Bangladeshi players. Using fabaj's website or mobile app means you have read these terms and conditions and agree to comply with them.

These terms and conditions become effective with any service updates or changes. fabaj reserves the right to modify these terms at any time, and players will be notified of changes.

• Applicability: These terms and conditions apply to all fabaj services, games, and promotions.
• Language: The Bengali version shall be considered the authoritative document.
• Age Restriction: fabaj is available to users aged 18 and above only.
• Region: fabaj operates in Bangladesh. Accounts cannot be created from prohibited regions.

2 Account Registration and Verification

To create an account on fabaj, you must provide accurate and complete information. fabaj reserves the right to close any account created with false or incomplete information.

• Personal Information: Provide your real name, date of birth, address, and contact number accurately.
• Account Ownership: Each person may hold only one account. Creating multiple accounts is prohibited.
• Identity Verification: fabaj may request documents for identity verification at any time. National ID, passport, or driver's license are acceptable.
• Password Protection: Keep your password confidential. Do not share your password with anyone.
• Account Responsibility: You are responsible for everything that happens on your account.

3 Deposit & Payment Methods

Fabaj supports multiple secure payment methods. Learn about minimum and maximum limits before depositing.

• Accepted Methods: Deposits can be made via mobile banking, bank transfer, and other digital wallets.
• Minimum Deposit: fabaj's minimum deposit amount is 100 BDT. This may change during special promotions.
• Maximum Deposit: A maximum daily deposit limit applies, which varies based on your account status.
• Deposit Processing: Most deposits are processed instantly or within minutes. Some payments may take 2-4 hours.
• Deposit Fees: fabaj does not charge deposit fees, but your bank or mobile service provider may.
• Ownership of Funds: Even after making a deposit, your funds remain entirely under your control and can be withdrawn at any time.

4 Withdrawal Rules and Process

Fabaj allows players to quickly and safely withdraw winnings and account balances. However, certain conditions must be met.

• Withdrawal Eligibility: Withdrawals are only permitted from verified accounts.
• Minimum Withdrawal: The minimum withdrawal amount is BDT 200. Withdrawals below this amount are not permitted.
• Maximum Withdrawal: Your daily withdrawal limit depends on your verification level.
• Processing Time: Withdrawal requests are typically processed within 24 hours. In some cases, it may take up to 48 hours.
• Withdrawal Methods: Withdrawals are processed using the same method as your deposit. You will receive your money back through the same method you deposited.
• No withdrawal fees: fabaj does not charge withdrawal fees.
• Rejected Withdrawals: If a withdrawal fails validation, the funds will be returned to your account.

5 Bonus & Promotional Terms

Fabaj offers various bonuses and promotions. Each bonus has its own terms and requirements clearly stated when claiming.

• Welcome Bonus: New players receive a bonus on their first deposit. It must be used on specified games and is subject to rollover requirements.
• Rollover Requirements: A specified number of wagers must be placed before a bonus can be cashed out. Details are provided in the promotion description.
• Bonus Expiry: Many bonuses have specific expiration dates. Unused bonuses are forfeited once the deadline passes.
• Bonus Cancellation: fabaj may cancel bonus programs or modify terms at any time.
• Bonus Game Restrictions: Some games do not allow bonus use or provide limited contribution. This information is stated in the bonus terms.
• Multiple Bonuses: Multiple bonuses cannot be used simultaneously. You must complete one bonus before claiming the next.

6 Betting Rules & Gameplay

Each game on fabaj has its own rules. Understand the game rules before playing.

• Minimum & Maximum Bet: Each game has a set minimum and maximum bet amount. All bets must fall within these limits.
• Game Results: All games are fully random and third-party audited. No manipulation of any kind.
• RTP and House Edge: The Return to Player (RTP) percentage is disclosed for each game. This is a long-term statistical figure; short-term results may vary.
• Prohibited Strategies: Using bots, scripts, or any automated tools to play games is strictly prohibited.
• Disconnection: Game transactions are recorded even if a disconnection occurs. fabaj resolves such cases through the support team.
• Game Result Disputes: In the event of a dispute over game results, fabaj's records shall be considered final.

7 Prohibited Activities & Misconduct

Fabaj strictly prohibits the following activities. Engaging in any of these will result in immediate account closure and possible fund forfeiture.

• Associated Accounts: Playing from the same device or network as a family member or housemate is prohibited.
• Bonus Hunting: Creating or using an account solely to claim bonuses is strictly prohibited.
• Phishing & Harvesting: Placing bets on low-RTP games to circumvent bonus terms is prohibited.
• Fraud: Submitting false documents or engaging in any fraudulent activity is strictly prohibited.
• Illegal Software: The use of hacking, bots, scams, or any other intrusive technology is strictly prohibited.
• Collaborative Gambling: Multiple players controlling one account is prohibited.
• Misuse: Any misuse of fabaj's system or services is prohibited.

8 Account Suspension and Termination

Fabaj reserves the right to suspend or close accounts for any reason. Players may also close their own accounts.

• Suspended by fabaj: fabaj reserves the right to close any account at any time due to fraud, misuse, or violation of these terms.
• Immediate Closure: In cases of serious violations, the account may be immediately closed and funds forfeited.
• Self-Exclusion: Players can request permanent account closure at any time by contacting the support team.
• Account Deletion: Once an account is closed, it cannot be reopened. You must create a new account.
• Inactive Account: If an account remains inactive for an extended period (typically 12 months), fabaj may apply an account maintenance fee.

9 Responsible Gaming & Player Protection

Fabaj is committed to player protection and responsibility. We provide various tools and support.

• Self-Exclusion: Players may temporarily or permanently block their account.
• Bet Limits: Daily, weekly, or monthly betting limits can be set.
• Deposit Limits: Daily deposit amounts can be capped.
• Reality Check: Players who play regularly are encouraged to take breaks.
• Support Resources: Professional help resources are provided for players experiencing difficulties.
• Child Protection: No one under the age of 18 is permitted to play. fabaj strictly enforces this policy.

10 Privacy & Data Protection

Protection of your personal information and financial data is fabaj's highest priority. See our privacy page for detailed privacy policy.

• Data Encryption: All communications are secured with 256-bit encryption.
• Data Sharing: fabaj does not share your data with third parties unless legally required.
• Cookies and Tracking: fabaj uses analytics to improve its website but does not track personal data.
• Data Retention: After account closure, fabaj does not retain data unless legally required.

11 Dispute Resolution & Complaints

If any dispute or issue arises, fabaj will first seek to resolve it amicably.

• Complaint Process: Submit any complaints to [email protected]. fabaj will provide an initial response within 7 days.
• Investigation: fabaj will investigate disputes and resolve them within 30 days.
• Final Decision: fabaj's decision is final and binding.
• Legal Action: In case of legal disputes, Bangladesh courts will govern this agreement.

१२ Changes to Terms & Final Provisions

Fabaj reserves the right to modify or update these terms at any time. Players will be notified by email of any changes.

• Effective Date: Changes take effect 30 days after they are announced.
• Continued Use: Continued use of fabaj after any changes constitutes acceptance of the updated terms.
• Entire Agreement: These terms and conditions constitute the complete agreement between fabaj and the player.
• Discussion Section: If any part of these terms is invalid, the remaining parts remain in effect.